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Home WALLACE STEGNER CENTER EDR EDR Program Collaboration and Conflict Resolution Training

Prospectus


Overview:

This training will teach participants the key concepts and skills of effective collaboration, interest-based negotiation, and conflict resolution, which are core underpinnings of effective facilitation. Throughout the training, we will focus on how the concepts and skills being taught connect with 1) justice, equity, diversity, and inclusion concerns and 2) the real-world situations participants are working on or are part of.

The training program will consist of six sessions, each of which will build on the previous session. Each session will involve a 3-hour interactive virtual session and related pre-work to be completed in advance of the interactive virtual session. Pre-work will include a combination of pre-recorded video lectures, handouts, and readings; pre-work will require less than 3 hours prior to each session. Interactive online sessions will engage the full team in discussion and exercises to put the concepts and skills they are learning about into practice. Each of the training sessions is described below.

Prior to the training, the EDR Program will conduct a survey of participants, which we will use to tailor the training to participant needs.

Training Details:


  • Total Cost: $10,000
  • 12 - 14 people

Session 1: Fundamentals of Collaboration and Conflict Resolution


  • Topics that will be covered:
    • Basics of conflict
    • What collaboration is (and isn’t)
    • A basic framework and language for collaboration
    • Spectrum of collaboration
    • Interests vs. positions
  • Module will include:
    • Pre-work:
      • Short video lectures on key topics (30 mins of total material)
      • Handouts and readings
    • Online (synchronous) interactive group learning session to process and put into practice the concepts and skills from the videos and pre-work

Session 2: Basics of Negotiation and the Mutual Gains Approach


  • Topics that will be covered
    • How and why negotiation is core to collaboration and conflict resolution
    • BATNA, ZOPA, and other core negotiation concepts
    • The Mutual Gains Approach to negotiation
  • Session will include:
    • Pre-work:
      • May include short video lectures on key topics (<30 mins of total material)
      • Handouts and readings
    • 3-hour online (synchronous) interactive group learning session to process and put into practice the concepts and skills from the videos and pre-work

Session 3: Value-Creation and 2-Party Negotiation Exercise


  • Topics that will be covered
    • Skills for creating value in negotiations
    • Negotiation techniques
    • 2-party negotiation exercise
  • Session will include:
    • Pre-work:
      • May include video lectures on key topics (<30 mins of total material)
      • Handouts and readings
    • 3-hour online (synchronous) interactive group learning session to process and put into practice the concepts and skills from the videos and pre-work

Session 4: Multi-party negotiation and multi-party negotiation exercise


  • Topics that will be covered
    • Multi-party negotiation dynamics
    • Multi-party negotiation exercise
  • Session will include:
    • Pre-work:
      • May include video lectures on key topics (<30 mins of total material)
      • Handouts and readings
    • 3-hour online (synchronous) interactive group learning session to process and put into practice the concepts and skills from the videos and pre-work

Session 5: Consensus building, facilitation, and listening and reframing


  • Topics that will be covered
    • Consensus building
    • Facilitation – what it is and what it isn’t
    • Effective listening
    • Framing and reframing
  • Session will include:
    • Pre-work:
      • May include video lectures on key topics (<30 mins of total material)
      • Handouts and readings

INTERESTED IN THE EDR PROGRAM?